Making an Initial Appointment

How do I schedule an initial appointment?

To schedule an appointment, contact us at: (603) 862-2090/TTY: 7-1-1 or 800-735-2964 (Relay NH) during business hours (Monday through Friday 8-5PM during academic year; Tuesday through Thursday. 8-5PM during summer sessions) Our receptionist will ask you for your name, phone number and an email address, and together you will schedule an initial appointment, also known as an “intake”, with one of our counselors. You will be asked to complete an online survey to help us understand what may be concerning you prior to coming in for your 30-minute appointment.  In addition, we ask that you arrive about 15 minutes early for your intake so you may review our consent form and complete additional paperwork.

What happens at the intake appointment?

During this appointment, a counselor will collect some preliminary information about you and your concerns. You and the counselor will decide on ways to address your stressors and build upon your strengths. This may involve individual, couples or group counseling; learning disorder assessment; referral to our consulting psychiatrist; or, perhaps, referral to a clinician outside the agency.

If you are referred for individual counseling with a counselor at the Counseling Center, you will be contacted with an appointment time and date. This counselor, who will be your ongoing counselor, may or may not be the same person you saw at the initial consultation. Within the first several sessions, you and your counselor will set goals for your work together.  At the Counseling Center, we provide planned short-term therapy

What if I can’t wait for an intake appointment?

If you are in crisis and need to see a counselor right away, please let our receptionist know this and she will schedule for one of our same-day emergency appointments or she will have our on-call counselor phone you. If you call in crisis when the Counseling Center is closed, please follow the prompts on the message for you to connect with a counselor by phone.